Shipping policy

SHIPPING POLICY

Store Name: SMALL BODY BIG BRAIN

Last Updated: October 10, 2026

1. Order Processing

Thank you for shopping with SMALL BODY BIG BRAIN!

Orders are processed after payment has been confirmed. Processing times may vary depending on product availability, order volume, and production requirements.

If your order contains custom-printed or made-to-order products, additional production time may be required before shipment.

You will receive a confirmation email after placing your order.

2. Shipping Times

Delivery times vary depending on your shipping address, product availability, production time, and shipping carrier.

Any shipping estimates displayed at checkout are estimates and are not guaranteed unless expressly stated otherwise.

Unexpected delays may occur due to weather, carrier disruptions, holidays, or other circumstances beyond our control.

3. Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

Shipping charges may vary depending on the products ordered, the delivery address, and the shipping method selected.

4. Order Tracking

When tracking information is available, we will provide it by email after your order has shipped.

Please allow time for the shipping carrier to update the tracking information.

If your tracking information has not updated for an extended period, contact us for assistance.

5. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, contact us as soon as possible at marcopierre509@gmail.com.

We cannot guarantee that an address can be changed after an order has been processed or shipped.

6. Lost, Delayed, or Damaged Packages

If your package is delayed, appears lost, or arrives damaged, please contact us at marcopierre509@gmail.com.

Include your order number and any relevant details or photos so we can help investigate the issue.

We will work with you and, when appropriate, the shipping carrier or fulfillment provider to help resolve the problem.

Your rights under applicable consumer protection laws remain unaffected.

7. International Shipping

International shipping availability, delivery times, and shipping costs may vary by destination.

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. Any applicable charges and responsibility for paying them will be determined by the rules applicable to the shipment and disclosed where required.

Customs processing may cause additional delays.